Refund Policy
Refund Policy
Because our products are perishable food items, we do not accept returns or offer refunds once an order has been delivered.
All of our pastries, cookies, jams, and candied nuts are carefully prepared and packaged to ensure quality and freshness.
Order Issues
If there is a problem with your order, such as receiving the wrong item or if your order arrives damaged, please contact us within 24 hours of delivery.
To help us resolve the issue quickly, please include:
-
Your order number
-
A description of the issue
-
Photos of the product if applicable
Once we review the situation, we will do our best to provide a fair solution.
Contact Us
If you experience any issues with your order, please contact us as soon as possible.
You can reach us through our Contact page or by email.